Terms and Conditions

Returns and refunds policy:
You have the right to cancel your order within 14 days without giving any reason for doing so.
The time limit for cancelling an order is 14 days from the date on which you received the goods or on which a third party you have designated, other than the carrier, takes possession of the delivered product.
To exercise your right of cancellation, you must inform us of your decision in a clear statement.
You can inform us by email shop@brigetelli.com (review).
We pay the shipping and return costs, if the customer returns or cancels the order before 14 calendar days, we will exchange the returned product for a new one or make product exchanges for the same value or higher making the difference of money of the chosen product.

Conditions for returns:
For goods to be eligible for a return, please ensure that:
– The goods were purchased within the last 14 days
– The goods are in the original packaging
The following goods cannot be returned:
– The supply of goods made to your specifications or clearly personalised.
– The supply of goods which by their nature are not suitable for return, for example goods which deteriorate rapidly or whose expiry date has passed.
– The supply of goods which are not suitable for return for reasons of health protection or hygiene and which were opened after delivery.
– The supply of goods which, after delivery, according to their nature, are inseparably mixed with other items.
We reserve the right to refuse returns of any goods which do not comply with the above conditions of return at our sole discretion.
Return of goods
You are responsible for the cost and risk of returning the goods to us. You must send the goods to the following address:
Av. de España nr 2 L. 10 CC Las Postas 29649 Calahonda (Mijas).
We are not responsible for goods damaged or lost in the return shipment. We therefore recommend an insured and traceable courier service. We cannot issue a refund without actual receipt of the goods or proof of return received.
Gifts:
If the products were marked as a gift when purchased and then shipped directly to you, you will receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the products were not marked as a gift when purchased, or if the gift giver shipped the order to themselves for delivery to you later, we will send the refund to the gift giver.
Contact us at
If you have any questions about our Returns and Refunds Policy, please contact us by email shop@brigetelli.com (review).